Cases
- Auto-Linking Cases for External Service Events
- Using Auditable Tags with Subcase Line Items
- Pin & Edit Contacts
- Timeline
- Repair Status
- Case Assistant Checklist
- Open Cases/Pending Service Requests - Service Providers
- Case Search, Save Filters, Bulk Close and Auto-close cases.
- Cases Filters
- Language Preferences
- View and Edit Email Templates in Your Preferred Language
- French Translation Enhancements for Case
- Allow Decisiv Email Domains
- Respond to Case Email Notifications Directly from Your Inbox - TEMPORARILY DISABLED
- Case Mileage and Engine Hours Updates
- The Case Quickstop Banner
- Use Quick Actions to Update Repair Status
- Create a Case
- Add a Follow-up Time
- Check In a Case
- Configure Your Case View
- Assign a Case to Another User
- Send and Receive Case Notes
- Enter Case Breakdown Information
- Update Case to Asset In Service
- Link a Case to Another Case
- Adjust Case-Level Charges
- Use the Intake Form
- Add Operations and Parts to a Case
- Enter Asset Information for a Case